FAQs - Psd-seller

Do you edit templates as well?

Yes we do for minor extra charges. Email us for further information.

what is live support?

Live support is included with all Agency and Enterprise packages and is available via either live chat or callback. Where a ticket can't be resolved in-ticket, the issue will be escalated to live support with one of our developers.

Can I get template before making payment?

No, you need to place your order first.

What is the procedure to download PSD templates?

Each post, you’ll see option “Download with Bitcoins”. Open that link and make payment. After 1 confirmations from bitcoins, your template will be downloaded automatically.You can also get custom payment link via live chat or email. You’ll get editable template via email shortly after payment confirmation.

what payment methods do you accept?

We currently complete all of our payments via Cryptocurrency

Can I still download files if I don’t have bitcoins?

Yes, you can also pay with Altcoins through the gateway

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